Cancellation Policy
At Shreeji Saura, we aim to provide a smooth and transparent shopping experience for imitation jewellery, gift items, and home decor. Please read our cancellation policy carefully before placing an order.
Order Cancellation
Customers can request order cancellation within 24 hours of placing the order.
Once the order is processed or shipped, cancellation requests will not be accepted.
To cancel your order, please contact us at pratibhadas2781@gmail.com or visit our Contact page with your order details.
👉 You can also learn more about us on our About Us page.
Policy After Shipping
If your order has already been shipped, it cannot be cancelled. However, you may be eligible for a return or exchange.
Please refer to our Returns & Exchanges page for detailed information.
Refund Policy
- Approved cancellations will be refunded within 5–7 business days.
- Refunds will be credited to the original payment method.
- Bank processing time may vary for prepaid orders.
For delivery timelines, please visit our Shipping Policy page.
Important Cancellation Policy Guidelines
- Orders placed during sales or promotions may not be eligible for cancellation.
- Customized or personalized products cannot be cancelled once confirmed.
- We reserve the right to cancel any order due to stock unavailability or payment issues.